Patient Registration Information
Business Office Hours:
8:00 a.m. - 5:00 p.m. Monday - Friday
Closed Week-Ends and Holidays
Phone: 620-947-1440
Admissions Process:
For non-emergency situations and outpatient visits, please report to the admissions desk in the business office. You will be asked the following:
- Basic information, such as Name, Address, Date of Birth, Social Security Number, Emergency contacts, place of employment, etc.
- If the service is related to an accident or injury.
- For insurance cards or records.
- If the service is related to an auto accident you will need YOUR auto insurance information.
- If the service is related to an accident on someone's property, you will need the insurance from THE HOMEOWNER OR BUSINESS where the accident occurred.
- Medicare patients will be asked to complete a Medicare questionnaire to determine if another insurance should be billed.
- You are encouraged to bring essential personal items such as:
- a comb
- a hair brush
- deodorant
- shaving articles
- toothbrush and toothpaste
- shampoo
- lotion
- soap
- sleeping apparel
- slippers
- a robe
We will be glad to furnish personal items if you choose not to bring them. Medicare and most insurances will not pay for them, you will be responsible for the cost of these items.
- A list of the medications you are currently taking at home.
- Medical insurance cards or insurance coverage information.
- If you have a Living Will or a Durable Power of Attorney for Health Care Decisions bring a copy if you are not sure that it is already on file at the hospital.
- Please, leave your valuables at home
We ask that you do not keep more than $5.00 cash in your room. We also ask, for safekeeping, that you send valuables home if at all possible. If not, you will be asked to place your valuables in a sealed envelope that will be placed in the medical center safe at the time of your admission. Although not liable for the loss of valuables, the medical center does provide a place for the protection of your items.
Medical center personnel are required to respect your privacy and treat all information in strict confidence. Information in your patient record is available to the staff providing your care on a need to know basis only. We ask for your assistance in respecting the privacy of other patients as well. Please do not ask the staff about other patients, as staff is required to respect their privacy as well as yours.
Billing Questions
The business office at Hillsboro Community Medical Center strives to serve you in an effective and efficient manner. We know that financial concerns can add to the stress of any medical need. Please call the business office at 620-947-1440 if you have any questions about your bill. You may also contact us by email at Billing Questions.
Your insurance company will pay the portion of your medical bill covered by your plan. You are responsible for any deductibles or co-payments. You will be sent a summary statement indicating your amount due after your insurance has paid. Payment in full is requested. If you are unable to pay the full amount due, please contact the business office at 620-947-1440 to set up a payment plan.
If you do not have health insurance, please contact the business office prior to your dismissal to discuss payment options or financial assistance programs that may be available to you.
